Gaming is entertainment — not a guaranteed source of income. o9bt wants every member to play with enjoyment, within their limits, and with full awareness. On this page you'll find our Responsible Gaming policy and all the support resources available to you.
Our key initiatives to keep you protected — at a glance
Set daily, weekly, and monthly deposit limits to keep your spending in check. Limits take effect immediately once set.
Effective ImmediatelySet a time limit for how long you play in one session. When the time is up, the system will automatically send you a break notification.
Automatic AlertsIf you want to step away from the platform for a set period, activate self-exclusion. Options range from 7 days to permanent.
Your Own DecisionNeed a break? Activate a cool-off period of 24 hours, 1 week, or 1 month. You won't be able to log in during this time.
Easy to Set UpSet a maximum amount you're willing to lose over a given period. Once that limit is reached, no further bets can be placed.
Financial ProtectionOur team is available 24/7 via live chat in Bangla to talk about responsible gaming or to offer support.
Support in BengaliResponsible gaming means keeping gaming as a form of entertainment — without letting it harm other areas of your life. Playing on o9bt is about enjoying the thrill of a cricket match, having fun in your spare time, or placing a friendly bet on an event with mates. It should never become a way to cover household expenses.
O9bt's Responsible Gaming policy is built on three pillars: awareness, control, and support. We want every member to know how much time and money they're spending, have the tools to manage it, and be able to access help whenever they need it.
Keep in mind: Every bet carries the risk of loss. If gaming is causing you stress, anxiety, or financial hardship, it has stopped being entertainment. The smartest move at that point is to stop.
Online gaming is a relatively new experience for many people in Bangladesh. That is why o9bt is committed to providing responsible gaming information in plain, accessible language specifically for Bangla-speaking players. Being informed is the first line of protection.
People often don't realise their gaming habits are becoming a problem. Watch for the signs below — whether in yourself or someone close to you.
Chasing losses by placing more bets to win back money — this is the most common and most dangerous warning sign.
Spending money meant for household expenses, rent, or debt repayments on gaming, or borrowing from elsewhere to fund play.
Losing focus on family, friends, or work — or avoiding responsibilities — because of gaming.
Hiding your gaming habits from family or friends, or lying about how much time or money you're spending.
Feeling restless, irritable, or anxious when you can't play — like something's off without gaming.
Planning to stop but being unable to, or repeatedly saying "just a little more" until far more time has passed than intended.
If you notice any of these signs in yourself, don't be alarmed. Recognising it takes courage. Reach out to the o9bt support team or follow the steps listed below.
Answer the following questions as honestly as you can. If you answer "Yes" to three or more, consider seeking support.
Result: 0–2 "Yes" — Stay cautious. 3–5 "Yes" — Set limits and seek support. 6–7 "Yes" — Take action now; consider self-exclusion or reaching out for help.
O9bt offers several tools to help you stay safe. You can set them up yourself at any time, no explanation required.
Set a daily, weekly, or monthly maximum deposit limit. Once set, limits can be decreased instantly, but increasing them takes 24 hours to take effect.
Set a maximum amount you're willing to lose over a given period. Once that limit is reached, betting will be automatically stopped.
Set a limit on how long you can stay logged in at a stretch. When the time is up, the system sends a notification and encourages you to take a break.
Take a break for 24 hours, 7 days, or 30 days. During this period, logging in or placing bets will not be possible. The break cannot be cancelled until the time is up.
If you want to step away from the platform for an extended period, activate self-exclusion. Options range from 30 days to permanent.
If bonus or promotional messages are tempting you to play, unsubscribe from all marketing communications in one click.
Setting protection limits on o9bt is straightforward. Just follow the steps below.
Log in to o9bt using your username and password.
Click the profile icon in the top right corner and open the "Account Settings" or "Responsible Gaming" section.
Choose from deposit limits, loss limits, session time, or cool-off — whichever works best for you.
Enter the amount or duration and choose between daily, weekly, or monthly options.
Clicking "Save" or "Confirm" applies the limit immediately. Lowering a limit takes effect right away; increasing one requires a 24-hour waiting period.
If you need help: If you cannot find the settings or run into any issues, reach out via live chat in Bangla — the support team will assist you straight away.
Self-exclusion is o9bt's most powerful protection tool. Once activated, you will be completely locked out of your account for the set period, and no bonus offers will be sent to you.
Once self-exclusion is activated, it cannot be cancelled before the period ends. This is an intentional safeguard — it exists for your own wellbeing.
To activate self-exclusion, go to your Account Settings, or contact us directly via live chat or email at support@o9bt.app. You do not need to give a reason — simply making the request is enough.
No one under 18 may create an account or play on o9bt. This is our most non-negotiable policy.
A note to parents – please keep your devices and o9bt account out of reach of your children. There are a few simple steps you can take:
If you have concerns, reach out: If you suspect a minor has opened an account on o9bt, let us know immediately. We will act swiftly.
Date of birth is verified at registration, and ID proof may be requested if there is any doubt. If a user is found to be under 18, their account will be permanently closed.
Responsible gaming doesn't mean less fun — it means more enjoyment in the long run. Build these habits and keep the experience positive.
Gaming problems can be hard to handle alone. Asking for help is a sign of strength, not weakness. o9bt is always here for you.
If you or someone close to you is struggling with a gaming addiction, seeking professional help is important. Speak with a mental health professional or counsellor. National mental health service centres in Bangladesh provide support for issues of this kind.
Privacy guaranteed: All Responsible Gaming communications with o9bt are completely confidential. Your concerns will never be shared with anyone.
Enjoy o9bt, but know your limits. Your health and happiness matter to us far more than any business consideration.
Frequently Asked Questions from Players
Play within your limits, with awareness and enjoyment. Our protection tools are always ready for you.
Responsible Gaming: All games and betting on o9bt are for entertainment purposes only — they are not a guaranteed source of income. Strictly prohibited for anyone under 18. If you feel you have a problem, contact us immediately via Live Chat or FAQ Page Get help. Read our terms and conditions Terms & Conditions Read.